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Watches, Outdoor Clocks and Jewelry Expert
Trusted since 1995

Alpina

Bulova

Citizen

Casio

G-SHOCK

Edox

EXAEQUO – MELTING WATCH

Frederique Constant

Grand Seiko

Hamilton

Longines

Master Collection

Conquest

Spirit

Elegance

Heritage

Mathey-Tissot

Omega

Raymond Weil

Rolex

Accessories

Seiko

5 Sports

Luxe

Presage

Prospex

Swatch

Tag Heuer

Tissot

Tudor

U-Boat

Clearance

AVI-8

Movado

Nixon

Pocket Watches

Kids Watches

Pre-owned

Audemars Piguet

Breitling

Cartier

Corum

Gucci

Omega

Oris

Rado

Tag Heuer

Tissot

Tudor

Final Sale

Bridal

Rings

Earrings

Bracelets

Necklaces

Galatea

Persona

Beverly Hills Jewellers

Levian

Astra

Malo Jewelry

Benchmark

Pesavento

Wall Clocks

Howard Miller Wall Clock

Hermle Wall Clock

Seiko Wall Clock

Cuckoo Clocks

Bullova Wall Clock

Mantel Clocks

Howard Miller Mantel Clock

Hermle Mantel Clock

Seiko Mantel Clock

Bulova Mantel Clock

Floor Clocks

Howard Miller Floor Clock

Hermle Floor Clock

Tabletop Clocks

rhythm Clocks

Watch Parts

Bezels

Dials

Watch Straps

Wolf

Wolf Watch Boxes

Wolf Watch Roll

Wolf Watch Safe

Wolf Watch Winders

Curio Cabinets

Wine Bar & Furnishing

24k Roses

RETURN POLICY


Effective from: January 08, 2025

 

Our team at It’s About Time & Jewelry are committed to ensuring you are happy with your purchase. We strive to help you find your perfect piece within our collection of fine timepieces and jewelry.

If a piece is not right for you, we’re here to help.

 

Pre-Purchase

We recommend getting in touch with us to confirm stock availability, delivery times, and shipping options prior to ordering.

Returns

Items may be returned in-store (eligibility subject to approval from on-site assessment) and are subject to a 4.9% fee to recoup non-refundable costs charged to us by your card company.

      • Watches: Acceptable if there is no damage, dents, or signs of wear. Included accessories such as extra straps, warranty card, and manuals must be intact. Any returns that do not meet these conditions will not be accepted.
  • Please note: Special orders, sale/clearance items and custom designs are a final sale.

For concerns with online orders, contact us at sales@itsabouttime.ca to see what options are available to you.

Exchanges

      • We will exchange any item, unworn and accompanied by the original sales slip, within 14 days of the original purchase excluding approved exceptions.
      • If you would like to pick out your new timepiece or jewelry at a later date, we will readily issue a credit note for the full amount of the original purchase or any amount remaining after exchange. Your credit note can be used at any time and never expires.
      • Please retain the credit note, as presentation is required at the time of purchase.

Damaged, Defective, and Order Errors

      • You have 7 days of receiving your product to contact us so that we may resolve your situation.

Policy and Policy Changes

      • We reserve the right to change our policy at any time so please check this page periodically.
      • Shipping costs are your responsibility except in circumstances where we are responsible for the error in your purchase.
      • We reserve the right to apply a 4.9% fee to approved refunds on all purchases (charged to us by your card company) – no exceptions.

 

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